Refund policy

Thank you for choosing RESTYLE Fashion Hub for your purchase. The exchange and return options have been designed with your satisfaction in mind and to ensure a smooth return process.

You have 30 days from the date of receipt of the goods to notify us of your intention to return or exchange the items. The goods should be in their original condition, unworn, unwashed and with the original tags. In the event of damaged goods being delivered, we offer an exchange or refund.

The return process begins by logging into your customer account using the email from which you placed the order. In your customer account, request a return of the goods. You will then receive an email with return instructions. If you are unable to self-return, please contact us through our customer service at replaypce@gmail.com or +420 608 514 141.

When exchanging or returning goods, the shipping costs are paid by the customer.

Refunds will be made no later than 14 days after receipt of the returned goods to your original payment account or to the account you provided during the conversation. Some items may have specific return conditions, which will be stated in the product description.

For more information, see Terms of Service No. 5, 6.

For all questions regarding returns and refunds, please contact us at replaypce@gmail.com or by phone at +420 608 514 141.

Thank you for your trust and business with us.

Valid from 12.3.2024